Terms of Business

In addition to the parts we have in stock, we order from our various suppliers worldwide on a regular basis. When you place an order we can tell you what is in stock and when we expect to receive any backordered items. When one of our suppliers are out of stock on a particular item we will try other suppliers for you. If this involves a higher price other than that quoted to you we will confirm it with you in advance.

Whenever possible throughout this catalogue we have used original manufacturers’ part numbers.  We have used AMAL and LUCAS numbers for their parts and these are usually found in the BSA/Norton/Triumph etc parts books, in addition to the manufacturers’ own numbers for the parts. The only exceptions to this are complete carbs, control cables and wiring harnesses.  For those parts you are better to use the numbers listed in this catalogue for your particular bikes.

PRICES

THE PRICES ON THIS WEBSITE ARE IN CANADIAN DOLLARS.  We do what we can to hold prices at the level listed in our mail order catalogue for the current year however we reserve the right to apply increases without notice if necessitated by exchange rate fluctuations or increases by our wholesalers and manufacturers.  We will be pleased to provide price and availability quotations in advance.

PAYMENT

We accept Visa and MasterCard, cash, money orders and personal cheques.  We can ship by COD (Cash on Delivery) to customers in Canada only.  If sending a money order from the USA, please make sure it can be cashed in Canada.  Some American money orders can only be cashed in the USA.  We offer 30 day open account terms on receipt of the appropriate credit references.

BACKORDERS

When items are not in stock we can place them on backorder for you and advise you of the anticipated delivery date. We receive weekly parts shipments from North American wholesalers and monthly shipments from England. If an item has been on back order for more than 6 months it will be cancelled and you will be advised.  We can, if you wish, arrange to advise you when any particular item is back in stock.

WARRANTLY CLAIMS

We will give full and reasonable consideration to any complaint received but our liability will in all circumstance be limited to the refund of monies received or to the supply of satisfactory goods.  We are unable to refund import duties or return carriage if goods prove to be unsuitable.  Al the products we sell are guaranteed by their manufacturers.  The length of the warranty period varies but in most cases it is one year from the date of purchase.  BOYER electronic products are mostly guaranteed for five years.  Parts returned as warranty claims must be accompanied by the original invoice, or a copy of it, and must have been properly installed and maintained.