Return Policy

We want you to be fully satisfied with the products you buy.  Any REGULAR CATALOGUE STOCK parts you receive from us can be returned for a full refund (no re-stocking charges) within one month of receipt.  SPECIAL ORDER parts which we get in for you from other suppliers are not returnable unless they are incorrect or subject to warranty claims.  We will not refund shipping charges. 

USA Customers PLEASE NOTE - DO NOT SHIP ANYTHING TO US BY UPS; IT WILL BE RETURNED TO YOU.  WE would have to pass their customs brokerage and related charges on to you and these amounts can be quite substantial.  Please use regular mail service. 

Products that have been cut to length specially for you, e.g. gas line, oil line and bulk control cable cannot be returned.

If you want to return a catalogue item outside the one month limit or a special order item we may (at our discretion) agree to a refund but will not be prepared to pay more than the wholesale value of the parts.

All parts returned must be in new and undamaged condition.